The venue that calls back first gets the site visit
Couples and planners reach out to several venues at once, often on a weekend when your team is pouring. MRTek's AI Front Desk answers every event inquiry, captures what you need to know, and gets it to you the same day. It never quotes a price or holds a date — that conversation is yours.
From first call to your callback
The call gets answered — any hour
A couple calls on a Sunday afternoon while the tasting room is full, or at 9pm after work. The Front Desk answers in your winery’s name, not a voicemail box.
The inquiry is captured in writing
Event type, date, guest count, budget range, and what they have in mind — asked conversationally, written up cleanly, with nothing left for you to decode.
You get flagged the same day
Event inquiries are marked high priority and sent to you or your events lead right away, so the callback happens while the couple is still comparing venues.
You run the conversation that matters
Pricing, packages, date holds, contracts, deposits, and the site visit are yours. The Front Desk gets you into that conversation first — it never tries to have it for you.
What lands in your inbox
- Event type
- Wedding, rehearsal dinner, shower, birthday, corporate outing, full buyout
- Date & flexibility
- The date they want, and whether another weekend or a weekday would work
- Guest count
- A rough headcount, so you know right away whether the space fits
- Budget range
- In their words — never a number the Front Desk suggests
- Space & needs
- Indoor or outdoor, ceremony and reception, catering, rentals
- Best way to reach them
- Phone, email, and the best time for a callback
What it never does
- Quote a venue fee, a buyout, a per-person price, or a package
- Hold, promise, or confirm a date on your calendar
- Take a deposit or any payment
- Promise bar service, a wine allocation, or what can be served to whom
- Answer anything about age, ID, or TABC rules — those go to your staff
Event questions winery owners ask
Will it tell a couple whether our date is open?+
Only if you want it to and your event calendar is connected. By default it captures the date they want and flags it to you — it never holds or promises a date.
Can it give a ballpark price so they don’t go elsewhere?+
No. It never quotes a venue fee, a buyout, or a per-person price. It captures their budget range in their own words, which is usually what you need to decide how to follow up.
What happens with a corporate or group request?+
Same flow: company, headcount, date, and what they want (a private tasting, a team dinner, a buyout). It gets flagged to you the same day, just like a wedding inquiry.
How do I see it work?+
Open the winery demo in your browser, or call (940) 433-4940 and ask about booking the venue for a wedding of 120 next fall. Then book a free review.
Be the first venue that calls back
Find My Quick Wins, and we'll show you what an unanswered event inquiry is worth to your winery.